I can't believe that the two unhappy customers were eating at the same place. I've eaten at Yolie's once or twice a year, at least, for probably close to 20 years. While service has been a little uneven over the years, I figured that some waiters are better than others, more experienced, etc. I've NEVER had a disaster. In fact, I'm taking a party of 6 to dinner at Yolie's tonight. I'll write again after dinner.    15969

Worst Las Vegas dining experience ever.

Let me preface this by saying I have worked for years in the restaurant business and am very forgiving of wait staff and kitchen glitches. However, when a restaurant staff (right up to the owner) totally ignores customers, that's too much.

Had 8:00 p.m. reservation for 10 people. We actually showed with 11, but hostess said that was OK. We were on time. We could see an open table with 12 chairs already set up when we arrived. We wait and wait. By 8:45 we are seated at the table that had been open the entire time we were there.

Things seemed to start well. The owner greeted us nicely adn suggested some appetizers. When we passed on the calamari and shrimp appeziter, I guess they were through with us. The waiter did bring a wine list, but after 15 more minutes we didn't have any wine. When we finally got his attention (one of us had to walk over and ask him to come back to the table) he told us they were out of "those wines on the first page" and suggested a "nice hosue wine" that tasted the same. Before we could order, he turned away.

By this time, some of our party gave up and left. I told the hostess we could use a little water (it's now more than 30 minutes since we sat down) and a waiter came scurrying over with some glasses.

Salads were served about 15 minutes later. Still no menus and still no wine. That was the last straw. I asked the waiter what the charge was for 8 salads. After 90 minutes we said enough is enough. We got up and left. On the way out, a guy sitting near the door asked if our food was as bad as his. We told him we never even got to see the food.

If you happen to stumble into this place, run. There is a nice Ruth's Chris steakhouse less than a block away. If you want to ask about this review, my telephone number is 865-522-9000.    14444

I don't know what you people think that this resturaunt was bad but I thought it was great!!! The service was great because the waiters had a conversation with us! The food was great and everything seemed perfect. Then I had to leave but I would sure go there again and again!!! I loved how one guy I think he was the owner...played the violin and it was great!!!!!!!!
-stephanie    13733

Don't eat here ever! This is a place suitable for a trailer park diva at best.

First of all, I'd like to say that this was the only dining nightmare during my entire stay in Las Vegas, actually in my life. It was tacky multiplied by a thousand. I had a reservation for a large party of 50 people from my company. Upon arriving at the restaurant we were greeted by a character named Lenny. I'll get to the racial comments made by Lenny, our waiter, in a minute. First let me begin with the list of errors and service we received.

- first glass I received had lipstick on it. I asked for a new glass and the waiter looked confused. HELLO, if someone is giving you back an unused glass, obviously they think it's dirty. Perhaps his vision misled him, until I was able to get him to focus on the bright pink lipstick print still on it! The second glass with my drink had something white and crusted on the inside of the glass. I mean I thought I dropped something perhaps, but the crust didn't budge against the insde of the glass. The third time was okay. I didn't even want to eat at that point.
- Lenny didn't bring out menus for our entire table until the third request. This was after he explained how he usually does things with the calamari appetizers and shrimp cocktail placed strategically on the table for everyone. If I plan on paying close to 2K for me and my co-workers to eat a restaurant, why don't you let me decide what appetizers I'd like since this wasn't discussed at the time I confirmed the reservation!
- We were finally able to finagle our orders from Lenny, however in between he made the following comments which all but sent me through the roof! Had the circumstances been slightly different I'd have verbally turned him to stone and walked out. NO ONE, ABSOLUTELY NO ONE SHOULD HAVE HAD TO PUT UP WITH THE SERVICE THAT WE RECEIVED. Of course, the ingenious Lenny had no idea of who I was until he presented the bill, which guaranteed no more than the minimum tip. He had the nerve to ask why.
- Our courteous waiter, Lenny continually made racists comments to another black woman sitting at my table such as 'You must mean 7-UP, do you want chinese food' and when Lenny greeted our table with the items on the menu he'd be serving us for the evening, he referred to 'Possum' as the last type of meat he would be serving in addition to the others. I said you've got to be kidding, and he further made a comment about 'Don't they serve that where you are from?' At that point I wanted to reach out and strangle this man. This was a party of 50, thank GOD I put the managing partners of the firm at a private table at Craftsteak in the MGM, which I heard was fabulous. If I hadn't my head would have been on a platter I'm afraid. With 2 additional waiters handling our table and a bar waitress, they screwed up severely.

I had to call over several times for the waitress so that my other co-worker could order a glass of wine. When she was able to order the second glass, she discovered she'd had a choice of red wine, because it wasn't offered to her originally.
- There was also the point of the waiter picking the bones off another co-workers plate to help her out. That is not kosher, especially when she was trying to eat her food at the same time and was very much annoyed at that point. In fact, instead of bringing a small bowl/side plate to put them on, he had the gaul to make a comment about his dog being at home, how he could use the bones to feed him.

Getting to the food, I have eaten Brazilian food a gazillian times since I am no more than twenty minutes drive from an entire portion of a city devoted to Portuguese and Brazilian culture! So, let me tell you that the turkey was super dry. I wouldn't even suggest eating it with food stamp bacon taste that was wrapped around it. The beef and the chicken looked like they held onto the skewers for dear life, it was overcooked, as was the same for the lamb. However, the second portion of [much more rare tenderloin] beef was wonderful. I was pleased to try that then the black end piece Lenny so graciously served on my plate prior. Also, this was the first time I saw calamari that resembled onion rings. I just looked at it, like my God, they're serving us Ore Ida! I'm telling you, if they'd brought in Elvis for karaoke it would have given the place just a touch of color to what already looked like the epitome of trailer park dining. Don't let the linen tablecloths fool you.

I have refrained using names in this letter, but when I write to Yolie Piccolie, the owner this establishment later today, perhaps she'll have an inkling to either replace her incompetent staff and/or retrain the ones that can provide the most elementary of services, such as a clean glass.    8905